Refund Policy
Last Updated: 2024-08-05
1. Free Trial Period
PasteIt offers a 14-day free trial period. No refund is necessary during this period as no payment is required.
2. Paid Service Refund Period
After payment, the following refund policy applies:
- Within 7 days of payment: Full refund available, no questions asked.
- Between 7 and 14 days: 50% refund available with a brief explanation.
- After 14 days: No refund is generally available.
3. Special Circumstances
In cases of significant service interruptions or technical issues, we may extend the refund period or offer additional compensation. Long-term users may be eligible for special consideration.
4. Pro-rata Refunds
For annual subscriptions cancelled mid-term, a pro-rata refund may be issued based on unused months.
5. Data Handling
Upon refund, user data will be retained for 30 days before permanent deletion. Users can request immediate data deletion if desired.
6. Refund Process
Refunds will be processed through the original payment method. Please allow 3-5 business days for the refund to be reflected in your account.
7. Refund Restrictions
Users who have violated our Terms of Service or have abused the service are not eligible for refunds.
8. Contact Information
For refund requests or questions about this policy, please contact us at: [email protected]